Heather holds a Master of Education degree in Early Childhood from the University of Tennessee at Chattanooga. As Director, she is responsible for the oversight and direction of the Child Care Resource and Referral Network and its subcontracts. Most recently, she served as the Deputy Director, where she managed the Data Contract, Family Engagement, Technical Assistance, Infant Toddler Services, Health and Safety, Media and Public Relations and the Quality Assurance process which assures consistent delivery of services to all 95 counties and contractual compliance by each subcontractor.
